Choose a plan and check its limits
Open the pricing page to compare Mini, Starter, Base, Team and Business plans. Check the number of browser profiles and the features included in the plan you select.
Compare the total charge and billing period before checkout. Longer periods can have different pricing; use the current checkout amount rather than an older screenshot or guide. If the profile creation button is unavailable, confirm that your plan is active and has a free profile slot.
Pay with cryptocurrency
- Sign in and select a plan on the pricing page.
- Review the amount, period and cryptocurrency offered in checkout.
- Follow the payment provider’s instructions for the exact currency, network, destination and amount. Cryptocurrency transfers can be irreversible; do not guess the network.
- Wait for payment confirmation, then check the plan in your account.
- If the payment is confirmed but the plan has not updated, contact support with the order reference and transaction ID.
Never send wallet recovery phrases, private keys, passwords or verification codes to support. The refund policy explains the applicable conditions.
Update account settings
Open the account menu and choose Settings. You can update the displayed name and review the current plan. For a password change, enter the current password and the new password confirmation in the fields provided.
If you cannot sign in, use the password-reset option in the login window. For Google sign-in, continue with the same Google account associated with your Profileo account.
Get help with a billing or account issue
Email [email protected] with a short description, the Profileo version and the relevant order reference if the issue concerns a payment. Include the exact error with sensitive information removed.
For installation help, see the Windows setup guide. For browser configuration, see the profile guide.